Privacy policy

Introduction

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Ola’s Crafts website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.serwinska.pl, unless otherwise defined in this Privacy Policy.

Who we are?

NJA A.Serwinska operates the www.serwinska.pl website, which provides the SERVICE.

NJA A.Serwinska is registered in Poland as a personal business entity, having tax id number NIP 5831792578, official address at Wrzosowa 38 street, 84-208 Kielno, POLAND.

What information do we collect?

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or an order.

While using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

This information is collected anonymously and is not linked to information that identifies you as an individual.

How do we use personal information?

We use personal information provided by you to deliver Goods ordered by you and to improve our Service.

We do not rent or sell personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

What legal basis do we have for processing your personal data?

We collect data based on your consent given to us by using our Website.

When do we share personal data?

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services (e.g. payment processing, delivery of Goods); or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Where do we store and process personal data?

We use a trusted third party website and hosting provider – Artnet Sp. z o.o. – to facilitate the running and management of this Website. Artnet meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential.

Any data that may be collected through this website that Artnet process is kept secure and only processed in the manner we instruct them to.

Your rights in relation to personal data

You have the right to ensure that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to olascrafts@serwinska.pl.

We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.

If you have a complaint about how we have used your information, you have the right to complain to the Personal Data Protection Office (UODO – Urząd Ochrony Danych Osobowych – udodo.gov.pl).

Use of cookies and other technologies

Cookies are files with small amount of data that is commonly used with an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Linking to other websites / third party content

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by NJA. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How to contact us?

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: olascrafts@serwinska.pl

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

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